Privacy Policy
Devereux Roofing Ltd
At Devereux Roofing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our roofing services.
Who We Are
Devereux Roofing is a professional roofing contractor providing quality roof repair, replacement, and maintenance services. Our website address is: devereuxroofing.com
Information We Collect
Contact Form Information
When you request a free quote or contact us through our website forms, we collect:
- Your name
- Email address
- Phone number
- Property address
- Details about your roofing needs
- Any additional information you provide in your message
Website Usage Information
We may collect non-personal information about your visit, including:
- IP address
- Browser type and version
- Pages visited on our site
- Time spent on pages
- Referring website information
How We Use Your Information
We use the information you provide to:
- Provide Roofing Services: Contact you about your roofing project, schedule consultations, and provide estimates
- Customer Communication: Respond to your inquiries and provide customer support
- Service Improvement: Improve our website and services based on your feedback
- Legal Compliance: Comply with applicable laws and regulations
Cookies
Our website uses cookies to enhance your browsing experience:
Essential Cookies
- Session cookies: Allow you to navigate our website and use basic features
- Form cookies: Remember your information when filling out our quote request forms
Analytics Cookies
We may use Google Analytics or similar services to understand how visitors use our website. These cookies help us:
- Track website performance
- Understand which pages are most popular
- Improve our website design and content
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Contact Form 7 Integration
Our quote request forms are powered by Contact Form 7. When you submit a form:
- Your information is stored securely on our server
- We may retain your submission for follow-up communication
- Your data is used solely for providing roofing services
Data Security
We implement appropriate security measures to protect your personal information:
- Secure hosting: Our website is hosted on secure servers
- Data encryption: Sensitive data transmission is encrypted
- Access controls: Limited access to personal information by authorized personnel only
- Regular updates: We keep our website software and security measures up to date
Who We Share Your Data With
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: Trusted partners who help us operate our business (e.g., hosting providers, email services)
- Legal requirements: When required by law or to protect our rights and safety
- Business transfers: In the event of a merger, acquisition, or sale of our business
What Rights You Have Over Your Data
You have the right to:
- Access: Request a copy of the personal information we have about you
- Correction: Request corrections to inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
To exercise these rights, contact us at info@devereuxroofing.com or (203) 624-1632.
How Long We Retain Your Data
We retain your personal information for as long as necessary to provide services and comply with legal obligations:
- Quote requests: Retained for up to 2 years for follow-up and service purposes
- Customer records: Retained for the duration of our business relationship and as required by law
- Website analytics: Anonymized data may be retained indefinitely for business improvement
Third-Party Services
Our website may integrate with third-party services:
- Google Maps: For location services and directions
- Google Analytics: For website performance tracking (anonymized data)
- Email services: For communication and follow-up
These services have their own privacy policies, and we encourage you to review them.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Compliance
This Privacy Policy complies with applicable privacy laws, including:
- General Data Protection Regulation (GDPR) for EU visitors
- California Consumer Privacy Act (CCPA) for California residents
- Other applicable state and federal privacy regulations
